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Dr. Roman Zenner E-commerce technology expert for 25 years

CV

Roman Zenner

From English studies to e-commerce: After my doctorate and study abroad semesters in Reading (UK) and Perth (Australia), I dedicated myself to digital commerce. Since 2001 I've supported companies as a consultant, worked at commercetools and most recently at Shopify, and alongside that written specialist books and taught at universities.

My common thread: technical depth with an eye for business. Bridging between techies and non-techies. Whether software selection, architecture or project support – I combine the craft of development with the perspective of retailers and platform providers.

Professional Experience

Shopify

January 2020 – February 2026

At Shopify I held various roles in technical partner management and technical enablement and onboarding. I was the point of contact for agencies and system integrators in the DACH region, the UK and Scandinavia.

commercetools

November 2015 – December 2019

As Industry Analyst I accompanied the market development of commercetools in Germany, the UK and Scandinavia and helped shape the then still emerging market for "headless" and "MACH" systems.

ShopTechBlog

Jan. 2006 – present

I started early on analysing and commenting on the development of e-commerce technologies, both in the form of blog articles and podcast episodes.

E-Commerce Consultant, Author & Speaker

January 2001 – present

Supporting companies with software selection and project execution

Education

The University of Western Australia

2000 – 2001

English Literature and Linguistics

University of Reading

1998 – 1999

English Literature and Linguistics

RWTH Aachen

1996 – 2005

Dr. phil., English Literature and Linguistics, Economics